Special Needs

Volunteering

Interlibrary Loan

Interlibrary loan (ILL) is the lending of library materials from one library to another library for a patron’s use. We are happy to borrow books and materials from other libraries in the state to satisfy a patron’s request. If the requested item is not available from a library in Illinois, we can attempt to borrow it from a library outside of Illinois (for a nominal fee of $3, pending patron approval).

• Patrons can request items in person or by phone, email or fax.
  
• If you place a request by phone, email, or fax, please include the following in your request:
  
• Your name, phone number, and the bar code number on your library card
  
• Author, title, date of publication.
  
• Publisher, edition or other distinguishing information is helpful too.
  
• Format requested (book, large-print, audio tape, audio book, CD, DVD, VHS)

Interlibrary loan using the Swan online catalog:

• Patrons can request an item directly, when searching the online catalog
  
• A few words about new materials: many libraries will not send out their newest materials to other libraries, however, they will allow patrons from other libraries to check out new books, CDs or films in person.

Interlibrary loan for materials not found in the Swan online catalog:

• We can borrow books, videos, CDs and even microfilm requested by patrons from other libraries in the state at no charge. Most items arrive within 7-10 working days.
  
• If the item is only available out-of-state, the request is forwarded to the Metropolitan Library System, pending the patron’s approval of a $3 service fee.
  
• The Metropolitan Library System charges us a nominal $3 service fee for any requests that we forward to them. The fee is charged if and only if the item is received. We pass the fee onto the patron.

Magazine article requests

• We circulate back issues of magazines that we own.
  
• We can request photocopies of articles from other libraries to be faxed or shipped to us (depending on the article length and copy quality).
  
• For a listing of magazines and periodicals on shelf at neighboring libraries, see the MLS Union List of Serials.
  
• Requests for photocopies of articles must comply with copyright law. If a free copy is not available from a neighboring library, we can forward the request to the Metropolitan Library System, pending the patron’s approval of a $3 photocopy fee. (Applies only if the item is obtained.)
  
• If we cannot obtain an item to meet a patron’s deadline, we will attempt to refer the patron to a library in the area where the patron can use the material needed.

• If a student needs a book or other item for an entire quarter or semester (e.g. textbook), the student is advised to purchase the item.
  
• The lending library has sole discretion in determining what materials they will lend, the lending period and what service fees they charge.
  
• The borrowing library is responsible for any materials borrowed from another library. Any fees for lost or damaged materials or overdue fines are charged to the patron that requested the item.
  
• Most Illinois libraries will lend books, videos and CDs to other libraries in the state at no charge.
  
• Materials are sent to libraries around the state by a statewide library delivery service (trucks). We receive daily deliveries (M-F) of materials borrowed or returned from other libraries.
  
• The ILL services and resources of the Metropolitan Library System enable us to obtain materials from an out-of-state library for a very economical $3 per item considering materials borrowed out-of-state normally carry a substantial borrowing charge (service charge, postage to and from lender, insurance).
  
• Please take care of borrowed materials and return them on time. Fees for lost items, especially items borrowed from university libraries, can be substantial ($100+) and your borrowing privileges will be blocked until the item is returned or the bill is paid.